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Water Service
City of Belton comes from Bell County Water Control & Improvement District No. 1, which draws and treats water from Lake Belton.

Monitor Water Usage Online
Water customers can monitor water usage online using the AquaHawk Alerting software. It's easy to sign-up.

What you can do
  • Monitor water usage
  • Set alerts to be notified of high flow events or potential leaks
  • View usage trends and projected billing

What you need to sign-up
  • Email address
  • Name and service address
  • Account number (located at the top of the bill in the format xx-xxxx-xx)

Steps to sign-up
  • Register
  • Sign-in to AquaHawk account
  • Register City of Belton accounts using service name, address, and City of Belton account number when prompted
  • Customers with more than one City of Belton account may register multiple accounts using the drop down arrow at the top right of the home screen (beside your name), and choosing “Register Accounts.”

Billing
New Service
A $100 deposit is required to establish utility service with the City. The deposit is credited to your account when service is either terminated, or upon completion of one year’s good credit history. In addition, a $20, non-refundable new service fee is required upon application.

Payments
For many customers, a bank draft is the most convenient payment option. Customers who choose this option still receive a bill, with the notation "Do Not Pay - Bank Draft". Payments are transferred from the prescribed bank account on the due date of the bill.

For our customers' convenience, an after-hours drop box is located on the south end of the Finance Building, 100 S. Davis Street, adjacent to the drive-through window. Please do not make cash payments in the drop box. The City also accepts credit card payments, and online utility bill payments. A 4% processing fee is added for all credit card payments.

Residential Rates (updated 08/2016)
Water
0 -- 2,000 gallons $16 minimum
more than 2,000 gallons $3.70 per 1,000 gallons

Sewer

0 -- 2,000 gallons $13 minimum
2,001 -- 15,000 gallons $5 per 1,000 gallons

Service Concerns
When water service is discontinued for non-payment, the full bill amount plus a $20 reconnection fee ($40 after hours) must be paid before service is reinstated. The customer may also be required to re-establish the deposit amount.

Other concerns
  • For sudden interruptions in water service where the cause is unknown, please call the Utility Billing Department during normal business hours at 254-933-5800. 
  • For emergency water service problems after hours call 254-933-5823.  
  • To report water leaks, main breaks, water quality problems, or sewer related problems, please call 254-933-5823.